Corporate Responsibility

Stores Benefit from LED Lighting
Minimum Internal Rate of Return (IRR) Hurdle on LED Retrofit Projects

LED Lighting Initiative

In 2018 we started an LED lighting initiative to retrofit our existing lighting fixtures across our portfolio to more energy efficient lighting. Not only is this a great way to reduce energy consumption and greenhouse gas emissions, the new LED lighting also saves us money over the long term, which represents a tangible benefit for all stakeholders.

Learn More
Motion Sensor Lighting

Motion Sensor Lighting

In addition to our LED lighting initiative, we have also installed motion sensors and/or timed lighting at a majority of our facilities which also drives reduced energy consumption, reduced greenhouse gas emissions and reduced energy bills.
Right Sizing Waste Containers and Frequency of Pick Up

Right Sizing Waste Containers and Frequency of Pick Up

In an effort to optimize our waste management needs, we have recently begun an initiative to right size our waste containers and reduce the frequency of pickup in an effort to reduce greenhouse gas emissions and generate cost savings.
Water Conservation Efforts

Water Conservation Efforts

Despite self storage facilities already being very low consumers of water, we continue to look for ways to conserve this valuable resource. We utilize water-saving plumbing devices and focus on incorporating landscaping features which require minimal
water usage.

Newsweek Best Customer Service Award

Our brand SecurCare was recognized by Newsweek Media as one of America’s Best Customer Service Companies for 2024. The distinction was based on an independent survey of more than 30,000 U.S. customers conducted by global research firm Statista, which ranked retailers and service providers in 166 categories overall.

Charity Involvement

We seek to give back to the communities in which we operate and help those in need of assistance. We regularly donate the use of storage units to various charitable organizations, participate in community fundraising activities and donate our time to important causes. In 2023, NSA donated the equivalent of over 1.5 million meals in partnership with Feeding America to assist in ending food insecurity in America. Feeding America is a nationwide network of food banks that feeds more than 40 million people through food pantries and meal programs in communities across America and leads the nation in the fight against hunger.

Ace Scholarships logo
Elevations Credit Union Buffalo Bicycle Classic logo
Feeding America logo
Self Storage Association Foundation Scholarship logo
Toys For Tots logo

Storage Units Donated to Charity

In 2023, we donated storage units to a number of charities, including the 4H, American Cancer Society, American Red Cross, Autism Awareness Wichita Falls, Bikes for Tykes, St. Louis Blues Blind Hockey Club, Kids on the Block, and a number of local fire departments, police departments and schools in the areas in which we operate.

ACE Scholarship Donations

NSA donated to ACE Scholarships in 2023. ACE Scholarships provides children of low-income families with scholarships to private schools in grades K-12, and advocates for expanded school choice.

SSA Scholarship Donations

Together with Arlen D. Nordhagen, our Executive Chairman of the Board of Trustees, NSA has funded $500,000 toward a college scholarship endowment for self storage sector employees through the Self Storage Association Foundation.

Exceptional Benefits Package for Employees

NSA is committed to treating its team members as family. Our team members enjoy a robust benefit package that includes medical, dental, vision, life insurance, 401K with matching employer contribution and a performance-based bonus incentive plan. Our team members also enjoy employee discount programs, a Wellness Reimbursement benefit and an Employee Assistance Program.

Corporate Governance Highlights

  • 8 of 11 trustee nominees are independent
  • Separate chair and chief executive officer roles
  • Experienced and dedicated lead independent trustee
  • No staggered board of trustees; annual election of all trustees
  • Diversity of age, race, gender, tenure, skills and experience among trustees
  • Separate chair and chief executive officer roles
  • Recovery policy for erroneously awarded executive incentive compensation
  • Two Audit Committee financial experts
  • No excise tax gross-ups on payments made in connection with a change of control
  • Equityholders may amend bylaws
  • Majority voting in uncontested elections
  • Robust minimum equity ownership guidelines
  • Active shareholder outreach program
  • No poison pill
  • Prohibition against hedging the value of Company securities
  • Limitations on pledging of Company securities by Named Executive Officers and trustees
  • Opted out of Maryland's unsolicited takeover act (which we may not opt into without shareholder approval) and control share acquisition statute

Vendor Expectations

We strive to conduct our business in an ethical manner that benefits our stakeholders and which is intended to mitigate our overall impact on the environment. We make our vendors aware of these standards and we expect them to operate in a similar manner.